Help with Steplino

Steplino helps you plan homework and finish it step by step. Need help? Email support@neverwonderagain.com with your app version and what happened. Please avoid sharing sensitive homework content.

How do I back up and restore study data?

Open Data → Export data and save a backup in Files. Use Import backup to restore data. Import replaces your current data and keeps a local recovery copy of it. There is no automatic sync between devices.

How do I restore Steplino Plus?

Open Data → Steplino Plus → Restore purchases with the Apple Account used to buy it. A study-data backup is not proof of purchase. Apple handles payment; the app checks your entitlement through StoreKit.

What happens if I delete the app?

Deleting the app may remove its local study data. Export a backup first. Any iPhone or iPad system backups depend on your system settings. The Apple purchase remains associated with your Apple Account and can be restored, but restoring the purchase does not automatically restore study data.

I do not know how to start. What can I do?

Choose Help me get started or use I’m stuck within an assignment. Start with one small action and consult the strategy cards. Guidance does not guarantee mastery; your teacher’s instructions remain the priority.